Tag Archive: process automation

Enhance your customer experience invoicing

6 / 4 / 2017 BY

The accounts receivable process at the time of invoicing is often overlooked. Despite its importance, this department is often left several decades behind, as paper and manual tasks are commonplace. Yet the impact of your accounts receivable department has on your business is undeniable. Not only is it the department that allows you to get paid and therefore to make money, but it also deals directly with what is most valuable to your business: your customers. Here are 4 ways to improve customer experience when your customer pay their invoices.> Read More

Automation to serve small business growth

19 / 1 / 2017 BY

Automation is often the key to growth. When you are a small business, you cannot count on an infinite resource base to support you in your operations. Doing more with less is often necessary. Here is how one Canadian family business, L’Envol des langues (LDL), succeeded in improving their everyday operations by reducing the use of paper and streamlining their accounting and operational processes.> Read More

Optimizing your document production and working smarter

15 / 12 / 2016 BY

Even though mailings have diminished over the past few years, document production, printing and mailing still make up a large part of an organization’s workload. No wonder one of our most successful customer stories is about how to optimize print and mailing services! Rick Loiben, Operations Manager at Aon, told us last year how he was able to save an enormous amount of time automating tedious manual tasks in the document production process.> Read More

4 ways to optimize your employees’ work

1 / 12 / 2016 BY

Did you know that 85% of employees think they could be more efficient at work? These employees feel that they’re not living up to their potential because their skills are not being properly used. Unhappy employees are not anxious to go back to work and may end up quitting if they see their tasks as too time-consuming. It's actually not that complicated to re-motivate your employees. Here are four ways to optimize their work.> Read More

Upgrade to faster printing speed

1 / 11 / 2016 BY

Do you have the feeling that adding new printing and mailing tasks, even small ones, demands a lot of effort and upsets your team? Is it hard for you to provide more services to other departments? Improve the situation by taking these easy steps.> Read More

Optimize delivery without drastically changing the way you do business

20 / 10 / 2016 BY

When you deliver products, you have a golden opportunity to interact with your customers. What is a positive delivery experience? Promptness, of course, but that’s not all. Interactivity plays a key role. One of our customers, who specializes in wholesale office supplies, was still working with paper not too long ago. We advised him to integrate a digital solution for managing his delivery slips.> Read More

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