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The insurance industry is lagging in its digital transformation. It appears to be in the vulnerability phase, which is characterized by low innovation and structural inefficiencies. So what are the digital options available and how insurers can embark on a digital transformation? > Read More
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With the huge number of business and consumer emails sent every day, promotional emails must stand out in terms of their creativity. Yet it’s a bit different for transactional communications. They have the significant advantage of already attracting the recipient’s attention. But that’s not a reason to neglect transactional emails. On the contrary, it’s a great opportunity to build a strong relationship with your customers. > Read More
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At Objectif Lune we love to witness the digital transformation of our customers. One of our favourites is this company specializing in the manufacturing tiles and ceramics. Here is how the company has improved its purchase orders and proof of deliveries by digitizing them.> Read More
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It has been a busy new year for Creating New Ways. We would like to take advantage of the holiday season to thank our readers as well as all of our contributors! And to highlight the hottest topic of this year: the digital transformation!> Read More
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Interview with Isabelle Descarries, Vice-President of Human Resources, and Philippe Fontan, Technical Product Manager at Objectif Lune. Isabelle and Philippe explain how they use OL Connect to safely and securely automate sensitive communications for employees. Outcome: Significant time savings and guaranteed personalization. > Read More
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In the past few years, it has been observed that the digital transformation of banks is falling behind. In 2017, the situation has improved considerably, but the fact remains that only a third of banks have completed their digital transformation. Find out why banks are procrastinating in going digital!> Read More
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Have you ever looked at the time and money you could save by centralizing all of your small, day-to-day print jobs in each of your company’s departments? We recently had an opportunity to help one of our European customers improve and cut printing and mailing costs across the organization.> Read More
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The growth of your business can be slowed down by too much costly and unnecessary human intervention. One of our insurance sector clients from Europe was experiencing these problems because it had to print out and send multiple documents manually to its customers on a daily basis. > Read More
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Do you wonder if improving your business processes is done the right way? The traditional way of working implies dealing with paper and printing, forwarding, scanning and so on. It is a long process, with many steps and it can lead to a lot of mistakes. What process managers and users want is a real efficient way of working. This is their first priority: efficiency, not money.> Read More
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Errors in order processing can have a disastrous impact on customer satisfaction, and can even lead to losing a customer. Customers quickly tire of never receiving the right products or the quantities they requested. Did you know that there are simple ways to greatly optimize your purchase order process at your own pace? Here are some tips to reduce errors in processing your purchase orders! > Read More
