Con la transformación digital, el viaje del comprador es cada vez más digital. Los compradores pueden hacer sus pedidos en línea o solicitar recibir sus facturas de forma digital. Para ser coherente, es importante que el comprobante de entrega (POD) sea también digital. Pero,…> Read More
Customer service is a great opportunity to develop your customers’ loyalty. Given that it requires less effort for a business to retain its existing customers than to find new ones, every opportunity to keep them is precious. But for your customers to want to continue doing business with your company, you must provide them with a pleasant shopping experience: from the delivery of your products to receipt of the invoice. So how can you provide better customer service in the field?> Read More
Building your customer base involves a lot of money and effort. Once you've attracted new customers, it’s wise to do everything you can to keep them happy and committed over the long term so that your investment was worthwhile.
Focusing on quality service and proactivity is a good way to start.
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Your customers expect a certain amount of digital interactivity when they do business with your company, including during delivery. Yet that's far from the only reason to invest in a solution that will enhance communications with your customers during the delivery process.
Here are four reasons to eliminate paper and switch to digital delivery notes.> Read More
Did you know that 80% of business printing is related to transactions? This means invoices, purchase orders, delivery notes, and even payment confirmations. And yet most of these materials are originally created electronically. This virtually systematic shift to paper requires an investment of time…> Read More