Data Doesn’t Lie: According to gathered data, customers all want the same thing with their financial institutions: Communication across multiple channels Personalized services for their day-to-day needs To be ensured their financials are in good shape moving forward According to research performed by Accenture,…> Read More
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Establishing performance indicators for your order-to-cash cycle is a very beneficial step in optimizing your accounts receivable. This will allow you to get a better picture of your performance and what to improve. By doing so, you’ll be able to make decisions that are more in line with your company’s reality. Here are 5 key indicators for accounts receivable that can clarify how to optimize your sales cycle.> Read More
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400 billion invoices are produced each year, whether in paper or electronic format. That makes these transactional documents one of the best vehicles for a company’s brand, but also for providing a good customer experience. Nonetheless, 90% of invoices around the world are still handled manually. Here are 7 facts about accounts receivable and invoices that show the value of optimizing your accounts receivable.> Read More
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Invoices are an essential part of any business, as they were in the past. And invoicing is vital to companies if they want to get paid and maintain their liquidity. If we take a look back in time, we realize that businesses have always relied on accounting processes. Invoices weren’t just invented yesterday—in fact, they’re even older than you think . . .> Read More
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Invoicing is a company’s most commonly used process. Although it serves the purpose of getting paid, it also provides a chance to engage your customer and improve their experience. Here are some tips to keep in mind when sending an invoice.> Read More
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The distribution industry is a prosperous sector that is growing in leaps and bounds. But distributors need powerful tools to manage their accounts receivable and invoicins processs. Here is the example of one of our customers, a wholesale food distributor that specializes in delivering baked goods. The company was making numerous deliveries daily but all of its invoices were still being printed and scanned manually.> Read More
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The insurance industry is thriving. So it is critical for insurance companies to maximize their chances of getting paid. Although the accounts receivable process may seem unimportant, insurers stand to gain a lot by improving their AR mechanisms. It’s time to focus on them and nurture the customer experience, especially in this age of digitization.> Read More
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Transactional documents are a company’s most important because they drive business. The important thing then becomes better understanding these documents to be able to get the most out of them. Let's focus on the most important transactional document: the invoice, its goals and challenges.> Read More
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The accounts receivable process at the time of invoicing is often overlooked. Despite its importance, this department is often left several decades behind, as paper and manual tasks are commonplace. Yet the impact of your accounts receivable department has on your business is undeniable. Not only is it the department that allows you to get paid and therefore to make money, but it also deals directly with what is most valuable to your business: your customers. Here are 4 ways to improve customer experience when your customer pay their invoices.> Read More
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Managing customer invoices is not always easy. In fact, it can be quite the opposite. Considering that 70% of businesses send between 1,000 and 10,000 invoices per month, it’s easy to understand that this can quickly become a real headache for most organizations.> Read More
