Future of Digital Ethics: Is your organisation ready for 2030?

8 / 4 / 2020 BY

Artificial intelligence (AI) and automation could contribute up to $15.7 trillion to the global economy by 2030. An unsurprising prediction considering there is some form of automation to cater to almost every industry imaginable, including healthcare, legal, distribution, manufacturing, and many others. With technology…> Read More

Everything New with OL Connect 2019.2

4 / 3 / 2020 BY

Using OL Connect to communicate has become even easier with the new additional features and improvements we have added to our system. The focus of this release was to make OL Connect compatible with even more 3rd party software to facilitate all our customers.…> Read More

Digital Transformation Optimizes Financial Markets

5 / 2 / 2020 BY

Data Doesn’t Lie: According to gathered data, customers all want the same thing with their financial institutions: Communication across multiple channels Personalized services for their day-to-day needs To be ensured their financials are in good shape moving forward According to research performed by Accenture,…> Read More

process automation

Systèmes ERP et transformation digitale des entreprises

15 / 7 / 2019 BY

Aujourd’hui, la plupart des entreprises reposent sur des systèmes électroniques pour gérer leurs documents, leurs données et leurs projets. Depuis de nombreuses années déjà, elles utilisent des « ERP » pour gérer les ressources (Enterprise Resource Planning) et « ECM » pour les documents et contenus (Electronic Content Management). Mais avec la transformation digitale, les entreprises se questionnent sur l’avenir de ces outils. Doivent-elles en changer complètement? Ou faire quelques aménagements? Pour vous éclairer, voici quelques faits et chiffres sur l’utilisation des ERP par les entreprises. > Read More

process automation

ERP systems in a business world of digital transformation

15 / 7 / 2019 BY

These days, most businesses rely on electronic systems to manage their documents, data and projects. For many years now, they have been using Enterprise Resource Planning (ERP) and Electronic Content Management (ECM). Yet with digital transformation, companies are wondering what the future holds for such tools. Do they need a full revamp or just a few changes?  To shed some light on the matter, here are a few facts and figures on ERP use by businesses.> Read More

domaine de la livraison

Défis et enjeux des entreprises de services sur le terrain

31 / 5 / 2019 BY

Le marché des services sur le terrain devrait atteindre les 4,45 milliards d’ici 2022. Et cela ne concerne pas uniquement les grosses compagnies, les petites et moyennes entreprises font également partie de l’équation Étant donné qu’il persiste encore environ 52% de compagnies de services qui reposent sur des processus papier, elles ont tout à gagner à avoir de meilleurs outils et optimiser leurs procédés. Voici quelques pistes pour les aider!> Read More

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Challenges faced by Field Services companies

31 / 5 / 2019 BY

The Field Services market has seen significant growth in recent years and it is expected to reach $4.45 billion by 2022. Small and medium-size businesses are also part of the equation! Considering that around 52% of service companies still rely on paper processes, they have everything to gain by adopting better tools and optimizing their practices. Here are a few options to help them.> Read More

Customer Engagement

Insurance industry: communications and customer experience

3 / 5 / 2019 BY

For insurers, customer experience is directly related to the way they communicate with their customers and depends, in particular, on their different documents. In fact, the insurance industry is the one that relies the most on documents. In a mid-size company with approximately 800,000 insurance policies, the number of documents produced per day may rise to 30,000. Companies then realize the importance of optimizing this process and digitizing it. In this article, discover a tool to help improving customer experience in insurance companies.> Read More