Artificial intelligence (AI) and automation could contribute up to $15.7 trillion to the global economy by 2030. An unsurprising prediction considering there is some form of automation to cater to almost every industry imaginable, including healthcare, legal, distribution, manufacturing, and many others. With technology…> Read More
Using OL Connect to communicate has become even easier with the new additional features and improvements we have added to our system. The focus of this release was to make OL Connect compatible with even more 3rd party software to facilitate all our customers.…> Read More
Objectif Lune specializes in optimizing routines and processes removing extensive manual aspects of communication and documentation increasing efficiency. With technology, however, we are not the only ones working to increase operational and business efficiency; Google is doing their part as well with the help…> Read More
Data Doesn’t Lie: According to gathered data, customers all want the same thing with their financial institutions: Communication across multiple channels Personalized services for their day-to-day needs To be ensured their financials are in good shape moving forward According to research performed by Accenture,…> Read More
Aujourd’hui, la plupart des entreprises reposent sur des systèmes électroniques pour gérer leurs documents, leurs données et leurs projets. Depuis de nombreuses années déjà, elles utilisent des « ERP » pour gérer les ressources (Enterprise Resource Planning) et « ECM » pour les documents et contenus (Electronic Content Management). Mais avec la transformation digitale, les entreprises se questionnent sur l’avenir de ces outils. Doivent-elles en changer complètement? Ou faire quelques aménagements? Pour vous éclairer, voici quelques faits et chiffres sur l’utilisation des ERP par les entreprises. > Read More
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These days, most businesses rely on electronic systems to manage their documents, data and projects. For many years now, they have been using Enterprise Resource Planning (ERP) and Electronic Content Management (ECM). Yet with digital transformation, companies are wondering what the future holds for such tools. Do they need a full revamp or just a few changes? To shed some light on the matter, here are a few facts and figures on ERP use by businesses.> Read More
Le marché des services sur le terrain devrait atteindre les 4,45 milliards d’ici 2022. Et cela ne concerne pas uniquement les grosses compagnies, les petites et moyennes entreprises font également partie de l’équation Étant donné qu’il persiste encore environ 52% de compagnies de services qui reposent sur des processus papier, elles ont tout à gagner à avoir de meilleurs outils et optimiser leurs procédés. Voici quelques pistes pour les aider!> Read More
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The Field Services market has seen significant growth in recent years and it is expected to reach $4.45 billion by 2022. Small and medium-size businesses are also part of the equation! Considering that around 52% of service companies still rely on paper processes, they have everything to gain by adopting better tools and optimizing their practices. Here are a few options to help them.> Read More
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For insurers, customer experience is directly related to the way they communicate with their customers and depends, in particular, on their different documents. In fact, the insurance industry is the one that relies the most on documents. In a mid-size company with approximately 800,000 insurance policies, the number of documents produced per day may rise to 30,000. Companies then realize the importance of optimizing this process and digitizing it. In this article, discover a tool to help improving customer experience in insurance companies.> Read More
Pour les assureurs, l’expérience client est directement liée à leur manière de communiquer avec leurs clients et passe notamment par leurs différents documents. En effet, l’industrie des assurances est celle qui repose le plus sur des documents. Dans une compagnie de taille moyenne avec environ 800 000 polices d’assurance, le nombre de documents produits par jour peut monter jusqu’à 30 000. On se rend compte alors de l’importance d’optimiser ce processus mais aussi de le digitaliser. Voici quelques pistes pour améliorer l'expérience client des compagnies d'assurance.> Read More
