Tag Archive: responsive communication

Why is it so difficult to switch to digital?

16 / 6 / 2016 BY

According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the centre of their corporate strategy. However, switching to digital is no easy task, and here are the three main reasons. > Read More

4 ways to improve your customer communications

2 / 3 / 2016 BY

You’re probably bombarded with articles showing the need to improve your customer communications. We’ve talked about it ourselves several times on our blog. We’ve already shown to what extent the customer is king and that the digital economy has changed client expectations. Now that you’re well aware of the impact the customer experience can have on your business, here are four key priorities when it comes to customer communications. > Read More

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