Tag Archive: process automation

Make your transactional communications even more powerful

1 / 2 / 2018 BY

With the huge number of business and consumer emails sent every day, promotional emails must stand out in terms of their creativity. Yet it’s a bit different for transactional communications. They have the significant advantage of already attracting the recipient’s attention. But that’s not a reason to neglect transactional emails. On the contrary, it’s a great opportunity to build a strong relationship with your customers. > Read More

Communicate with your employees as if they were your customers

30 / 11 / 2017 BY

Interview with Isabelle Descarries, Vice-President of Human Resources, and Philippe Fontan, Technical Product Manager at Objectif Lune. Isabelle and Philippe explain how they use OL Connect to safely and securely automate sensitive communications for employees. Outcome: Significant time savings and guaranteed personalization. > Read More

Improving business processes: “It’s not just about money”

25 / 5 / 2017 BY

Do you wonder if improving your business processes is done the right way? The traditional way of working implies dealing with paper and printing, forwarding, scanning and so on. It is a long process, with many steps and it can lead to a lot of mistakes. What process managers and users want is a real efficient way of working. This is their first priority: efficiency, not money.> Read More

Don’t worry about your errors in your purchase orders!

13 / 4 / 2017 BY

Errors in order processing can have a disastrous impact on customer satisfaction, and can even lead to losing a customer. Customers quickly tire of never receiving the right products or the quantities they requested. Did you know that there are simple ways to greatly optimize your purchase order process at your own pace? Here are some tips to reduce errors in processing your purchase orders! > Read More

Enhance your customer experience invoicing

6 / 4 / 2017 BY

The accounts receivable process at the time of invoicing is often overlooked. Despite its importance, this department is often left several decades behind, as paper and manual tasks are commonplace. Yet the impact of your accounts receivable department has on your business is undeniable. Not only is it the department that allows you to get paid and therefore to make money, but it also deals directly with what is most valuable to your business: your customers. Here are 4 ways to improve customer experience when your customer pay their invoices.> Read More

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