Tag Archive: Enterprise systems

Automate accounts receivable to ensure the integrity of data

13 / 12 / 2018 BY

One of our clients, a sporting equipment company, was in the process of examining its systems and processes. This impressive company had been growing rapidly. It was producing more than 65,000 invoices a month, and up to 3,000 were being disputed on a monthly basis. The accounts receivable staff was large, but they couldn’t handle all the work manually and meet the deadlines. See how the company automated its processes and digitized their accounts receivable. > Read More

Customer Experience & Digital Transformation lead to Organizational Transformation

14 / 12 / 2017 BY

In order to deliver a great customer experience organizations have to digitally transform themselves. What we don’t often talk about is how all this leads to changes within an organization. Changes can include new technology being introduced, new ways of working, or changes in how an organization is structured. Let’s think about why the structure of an organization is necessary to change in order to drive and sustain superior customer experiences.> Read More

OL is harnessing its technology to automate its own customer communications

23 / 11 / 2017 BY

Like many of today's businesses, Objectif Lune was founded before the digital era. Fast forward 20 years and we're using a host of systems, including systems we used from the start. Over the years, we introduced other systems and digital processes. As a result, we work in an environment in which the software, equipment and processes are not always compatible with one another. Many of our customers were facing the same situation, and the problem became fully apparent at OL when it came time to develop the e-commerce side of our business...> Read More

Improving business processes: “It’s not just about money”

25 / 5 / 2017 BY

Do you wonder if improving your business processes is done the right way? The traditional way of working implies dealing with paper and printing, forwarding, scanning and so on. It is a long process, with many steps and it can lead to a lot of mistakes. What process managers and users want is a real efficient way of working. This is their first priority: efficiency, not money.> Read More

5 Obstacles to Optimizing Your Accounts Receivable Processes

7 / 7 / 2016 BY

According to the Institute of Financial Operations, more than 70% of companies send between 7,000 and 10,000 invoices a month. So it's obvious that organizations are paying a heavy toll to deal with all these invoices. Here are five obstacles that are most likely preventing you from meeting your goals in terms of productivity, business efficiency and customer experience. > Read More

Why is it so difficult to switch to digital?

16 / 6 / 2016 BY

According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the centre of their corporate strategy. However, switching to digital is no easy task, and here are the three main reasons. > Read More

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