Tag Archive: document management

Challenges faced by Field Services companies

31 / 5 / 2019 BY

The Field Services market has seen significant growth in recent years and it is expected to reach $4.45 billion by 2022. Small and medium-size businesses are also part of the equation! Considering that around 52% of service companies still rely on paper processes, they have everything to gain by adopting better tools and optimizing their practices. Here are a few options to help them.> Read More

ECM: All about content management for businesses

17 / 5 / 2019 BY

Businesses manage a huge number of documents and data on a daily basis. According to an IDC study, employees spend about two and a half hours per week searching for documents. So it is clear that using a tool to manage information will foster greater productivity. It means workers can save time but also enjoying other benefits...> Read More

Insurance industry: communications and customer experience

3 / 5 / 2019 BY

For insurers, customer experience is directly related to the way they communicate with their customers and depends, in particular, on their different documents. In fact, the insurance industry is the one that relies the most on documents. In a mid-size company with approximately 800,000 insurance policies, the number of documents produced per day may rise to 30,000. Companies then realize the importance of optimizing this process and digitizing it. In this article, discover a tool to help improving customer experience in insurance companies.> Read More

Don’t do away with paper—optimize your processes!

12 / 7 / 2018 BY

Businesses are still doing a fair number of mail-outs these days, despite having gone through a digital transformation. So it’s important for businesses to offer a variety of media, both digital and paper. In order for companies to maintain attractive and viable multichannel communications, it is critical that they optimize their paper processes. Here are a few suggestions to optimize your outbound mail processes.> Read More

What you should know about effective proof of delivery

12 / 10 / 2017 BY

Delivery slips are your best ally in proving that your customers have received their products. When all the information on the delivery slip is correct, you can prepare an invoice and trigger the billing and payment process. But delivery slips are sometimes unpredictable: they get lost or damaged, or may contain errors. If so, the entire process—from billing to payment—gets delayed. It’s time to leave all those problems behind and go with a solution that gives you effective digital proof of delivery. > Read More

Plongez dans le monde de la gestion documentaire

13 / 7 / 2017 BY

La mission d'Objectif Lune est d'aider à combiner vos systèmes de gestion documentaire avec vos infrastructures TI existantes. Nous sommes en quelques sorte le lien entre votre ECM et vos communications d’affaires. Découvrez le témoignage de Matt Irish, Directeur Général d'Objectif Lune Royaume-Uni à ce sujet.> Read More

Simplify your customer communications and make them more relevant!

9 / 2 / 2017 BY

A few weeks ago, Alexandre Delcroix, Information Systems (IS) Officer at Proxelia took the time to write to our support team: "I have finished my first PlanetPress project and am extremely satisfied with the solution and your support." I contacted him to find out precisely how we had helped him and what he thought of our PlanetPress Connect solution. Here is how we helped him simplify his customer communications and make them more relevant!> Read More

Automation to serve small business growth

19 / 1 / 2017 BY

Automation is often the key to growth. When you are a small business, you cannot count on an infinite resource base to support you in your operations. Doing more with less is often necessary. Here is how one Canadian family business, L’Envol des langues (LDL), succeeded in improving their everyday operations by reducing the use of paper and streamlining their accounting and operational processes.> Read More

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