Tag Archive: digital transformation

Demystifying the General Data Protection Regulation (GDPR)

12 / 4 / 2018 BY

The European Union’s regulation for the protection of personal data (GDPR) may seem daunting for businesses. But the repercussions on companies are not totally negative. On the contrary, this is the ideal time for them to ensure compliance with the new regulation and improve customer relationships, while optimizing the use of data. Here is how companies can adhere to the GDPR in 5 criterias.> Read More

How can you improve your customer service with digital delivery orders?

1 / 3 / 2018 BY

Customer service is a great opportunity to develop your customers’ loyalty. Given that it requires less effort for a business to retain its existing customers than to find new ones, every opportunity to keep them is precious. But for your customers to want to continue doing business with your company, you must provide them with a pleasant shopping experience: from the delivery of your products to receipt of the invoice. So how can you provide better customer service in the field?> Read More

Digitizing your Customer Engagement

8 / 2 / 2018 BY

Customer experience is going through a transformation. Whether it’s purchasing online, looking for information or contacting customer service, customers want better service. They also expect the option of a digital experience and if they don’t receive it, they will simply go elsewhere. Discover how you could provide a better digital customer experience !> Read More

Customer Experience & Digital Transformation lead to Organizational Transformation

14 / 12 / 2017 BY

In order to deliver a great customer experience organizations have to digitally transform themselves. What we don’t often talk about is how all this leads to changes within an organization. Changes can include new technology being introduced, new ways of working, or changes in how an organization is structured. Let’s think about why the structure of an organization is necessary to change in order to drive and sustain superior customer experiences.> Read More

The AFP Consortium to make strides in the world of printing

7 / 12 / 2017 BY

The AFP Consortium is an international group of professionals from across the print industry. It is designed to discuss standards and the architecture of printing technologies in order to offer enhancements that reflect current realities. Harald Weinhandl, Manager of Product Development, has represented Objectif Lune on the Consortium from the start, and he explained to us the importance of this type of collaboration for our industry.> Read More

Our recommendations for making your company digital

5 / 10 / 2017 BY

Benoît Potvin has worked in the computer software field for 10 years. Every day he is faced with companies that make the leap into digital transformation, whether to automate procedures or scan their documents. Also a software trainer in the past, he is therefore in a good position to talk about the challenges companies face when they initiate a change to digital processes.> Read More

3 tips for a successful digital transformation

21 / 9 / 2017 BY

Olivier, Professional Services Manager at Objectif Lune, is regularly in contact with users concerned about digital transformation. He helps them define their digital needs and implement adequate solutions. He advises us so that your digital transformation goes as smoothly as possible.> Read More

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