Tag Archive: customer communication

Direct Mail: How to increase the value of your printed materials

19 / 10 / 2017 BY

Direct mail may seem like an expensive option requiring a lot of work. But if you take a closer look, it could be well worth it! Consumers say they prefer direct mail to other types of advertising. This enthusiasm for paper-based communications is even greater when direct mail is personalized, and in some cases, the response rate doubles!> Read More

Role of printing service providers in transition

28 / 9 / 2017 BY

The business of printing service provider is evolving rapidly. Customers’ needs are changing and digitizing, and printing service providers must adapt. Their customers are calling for more multichannel communications within a fairly short deadline. If deadlines tighten, there is no question that quality will be sacrificed.> Read More

Our 5 most popular accounts receivable articles

24 / 8 / 2017 BY

Managing accounts receivable is one of the daily tasks involved in running a business or organization. But things are not always that simple in the realm of accounts receivable… They sometimes make life difficult, and you may need plenty of patience. But luckily, there are tricks to simplify your life, and more importantly, to help you become more efficient.> Read More

Simplify your customer communications and make them more relevant!

9 / 2 / 2017 BY

A few weeks ago, Alexandre Delcroix, Information Systems (IS) Officer at Proxelia took the time to write to our support team: "I have finished my first PlanetPress project and am extremely satisfied with the solution and your support." I contacted him to find out precisely how we had helped him and what he thought of our PlanetPress Connect solution. Here is how we helped him simplify his customer communications and make them more relevant!> Read More

Embracing the digital world

13 / 6 / 2016 BY

Embracing the digital world is a "must" for companies. However, it comes with some challenges. In this blog post, learn how your company can put all the chances on its side to make this transition successfully. > Read More

Providing a more relevant customer experience

18 / 2 / 2016 BY

Do you dream of flexibility when communicating with your customers? Are your organization’s systems too inflexible, keeping you from using all the data you need to provide superior service to your customers? Consumers have high expectations and demand personalized, relevant communications. > Read More

Going Digital at Your Own Pace

4 / 2 / 2016 BY

Going digital: everybody’s talking about it. For some people, it’s a no-brainer and has been reality for a number of years. Others are still struggling to digitize their business procedures. Any way you look at it, the future is digital. But making the switch is complicated. Here are some first steps that will make it easier for you to go digital. > Read More

Use Case: Personalising Your Greeting Cards

14 / 1 / 2016 BY

At the end of each year, Objectif Lune sends out thousands of greeting cards to its partners and customers around the world. This time we wanted to make something different, but most importantly, something more interactive. After all, that’s what Objectif Lune does best: improve customer communications and make them more interactive. Why not apply that to greeting cards? > Read More

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