Tag Archive: Automation

Communicate with your employees as if they were your customers

30 / 11 / 2017 BY

Interview with Isabelle Descarries, Vice-President of Human Resources, and Philippe Fontan, Technical Product Manager at Objectif Lune. Isabelle and Philippe explain how they use OL Connect to safely and securely automate sensitive communications for employees. Outcome: Significant time savings and guaranteed personalization. > Read More

OL is harnessing its technology to automate its own customer communications

23 / 11 / 2017 BY

Like many of today's businesses, Objectif Lune was founded before the digital era. Fast forward 20 years and we're using a host of systems, including systems we used from the start. Over the years, we introduced other systems and digital processes. As a result, we work in an environment in which the software, equipment and processes are not always compatible with one another. Many of our customers were facing the same situation, and the problem became fully apparent at OL when it came time to develop the e-commerce side of our business...> Read More

What you should know about effective proof of delivery

12 / 10 / 2017 BY

Delivery slips are your best ally in proving that your customers have received their products. When all the information on the delivery slip is correct, you can prepare an invoice and trigger the billing and payment process. But delivery slips are sometimes unpredictable: they get lost or damaged, or may contain errors. If so, the entire process—from billing to payment—gets delayed. It’s time to leave all those problems behind and go with a solution that gives you effective digital proof of delivery. > Read More

Our recommendations for making your company digital

5 / 10 / 2017 BY

Benoît Potvin has worked in the computer software field for 10 years. Every day he is faced with companies that make the leap into digital transformation, whether to automate procedures or scan their documents. Also a software trainer in the past, he is therefore in a good position to talk about the challenges companies face when they initiate a change to digital processes.> Read More

Digital transformation, the real challenge for today’s businesses

7 / 9 / 2017 BY

Digital transformation is the subject on everyone’s minds these days. According to PWC, 66% of business today say they have a long term digital strategy. From an organizational point of view, digital transformation is about better serving the increasingly digital demands of customers. But incorporating digital technology into internal business processes is just part of the story. > Read More

Our 5 most popular accounts receivable articles

24 / 8 / 2017 BY

Managing accounts receivable is one of the daily tasks involved in running a business or organization. But things are not always that simple in the realm of accounts receivable… They sometimes make life difficult, and you may need plenty of patience. But luckily, there are tricks to simplify your life, and more importantly, to help you become more efficient.> Read More

Anticipate late payment from your customers

29 / 6 / 2017 BY

Just because you’ve sent invoices to your customers doesn't mean you’ll get paid. Payments can be very late, and some may never come in. Late payment in your accounts receivable could have a significant impact on your business: liquidity problems, tedious collection procedures, and so on. But you can solve them quickly or avoid them altogether, even before the billing process!> Read More

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