Tag Archive: Automation

Challenges faced by Field Services companies

31 / 5 / 2019 BY

The Field Services market has seen significant growth in recent years and it is expected to reach $4.45 billion by 2022. Small and medium-size businesses are also part of the equation! Considering that around 52% of service companies still rely on paper processes, they have everything to gain by adopting better tools and optimizing their practices. Here are a few options to help them.> Read More

ECM: All about content management for businesses

17 / 5 / 2019 BY

Businesses manage a huge number of documents and data on a daily basis. According to an IDC study, employees spend about two and a half hours per week searching for documents. So it is clear that using a tool to manage information will foster greater productivity. It means workers can save time but also enjoying other benefits...> Read More

5 order-to-cash performances metrics to look at

31 / 1 / 2019 BY

Establishing performance indicators for your order-to-cash cycle is a very beneficial step in optimizing your accounts receivable. This will allow you to get a better picture of your performance and what to improve. By doing so, you’ll be able to make decisions that are more in line with your company’s reality. Here are 5 key indicators for accounts receivable that can clarify how to optimize your sales cycle.> Read More

Automate accounts receivable to ensure the integrity of data

13 / 12 / 2018 BY

One of our clients, a sporting equipment company, was in the process of examining its systems and processes. This impressive company had been growing rapidly. It was producing more than 65,000 invoices a month, and up to 3,000 were being disputed on a monthly basis. The accounts receivable staff was large, but they couldn’t handle all the work manually and meet the deadlines. See how the company automated its processes and digitized their accounts receivable. > Read More

7 facts about invoices and corporate accounts receivable

29 / 11 / 2018 BY

400 billion invoices are produced each year, whether in paper or electronic format. That makes these transactional documents one of the best vehicles for a company’s brand, but also for providing a good customer experience. Nonetheless, 90% of invoices around the world are still handled manually. Here are 7 facts about accounts receivable and invoices that show the value of optimizing your accounts receivable.> Read More

The importance of human technical support for the customer experience

8 / 11 / 2018 BY

Automation is one of the big changes brought about by digital transformation. Yet not everything can be automated . . . Remember that ultimately companies do business with customers, who are human beings with specific needs and expectations that technology cannot always fulfil. Let’s take a look at where human tech support is recommended and why it’s so important in today’s world.> Read More

Impact of digital transformation on the shipping industry

25 / 10 / 2018 BY

With the rapid growth of e-commerce, the shipping industry is feeling the impact of digital transformation. And transport and logistics is the most affected sector. These companies have realized the importance of digitization, especially to enhance the customer experience. Let’s take a look at the impact of digital transformation on these businesses.> Read More

Marketing services company enjoys successful digital transformation

4 / 10 / 2018 BY

Netherlands-based “Service Bureau Jansen” (SBJ) is a great example of digital transformation. The company was founded over 60 years ago and was a pioneer in postal and logistics services. Discover how the company was able to adapt to the new digital environment and now offers marketing services, loyalty programs and cashback promotions.> Read More

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