Accounts receivable in the insurance industry

14 / 6 / 2018 BY

The insurance industry is thriving. So it is critical for insurance companies to maximize their chances of getting paid. Although the accounts receivable process may seem unimportant, insurers stand to gain a lot by improving their AR mechanisms. It’s time to focus on them and nurture the customer experience, especially in this age of digitization.> Read More

The (digital) transformation of the Printing Industry

7 / 6 / 2018 BY

Print Service Providers (PSPs) are no strangers to transformation. With a long history of reinvention and overcoming adversities, they are once again adapting to the new digital reality. Among companies that are growing, a clear majority attributes their growth to securing more clients, more work from current clients or increasing client retention. In other words, what moved them forward is their active pursuit of results, and not general favorable business conditions that otherwise would have helped everyone in theory. This change carries a certain weight since business conditions have been harsh for commercial printers.> Read More

Why you should keep paper and digital communications

31 / 5 / 2018 BY

What’s the best strategy for communicating with customers these days? That is the big question many companies are facing, regardless of their industry. Business communications in recent years have been conducted through multiple channels. Some people defend the rise of digital while others decry the death of paper. But why favour one over the other? Several studies show that the smartest choice is a balance between the two. Paper and digital communications are meant to coexist. Read on for the proof.> Read More

Consider the differences between traditional and digital businesses

25 / 5 / 2018 BY

Traditional businesses are facing a different set of circumstances than businesses born in the digital era. Knowing those differences can be a powerful lever in carrying out your business. They each have specific needs and unique capabilities. By considering the differences, you can build a more qualitative, and thus more effective, business relationship!> Read More

Automate your proof of delivery processes

17 / 5 / 2018 BY

The business-to-business (B2B) sector continues to grow and is becoming more digital, mainly due to e-commerce and online sales. If businesses want to remain competitive, it’s time they put the proper tools in place to manage the resulting administrative burden. It’s time they digitize and optimize their processes for purchases, but also for product delivery. > Read More

5 Tips for Print Service Providers

10 / 5 / 2018 BY

As a print service provider, you encounter many challenges. Between digital transformation, personalization, multichannel communications, you are constantly seeking to optimize your services, while diversifying your offers. That's why we have put together articles that offer valuable tips to stay attractive to your customers and make your efforts profitable! > Read More

5 benefits to outsourcing your print and mail services

26 / 4 / 2018 BY

Even if you have a wide range of communications, outbound mail plays an important role in your business, especially when it comes to transactional communications. By giving the job to a company that specializes in this work, you’ll avoid day-to-day headaches. Still not sure? Here are 5 good reasons to outsource your print and mail services.> Read More

Convert your customers to digital outbound mail

19 / 4 / 2018 BY

Digitizing your outbound mail requires that your customers participate. They have to be able to receive the mail and deal with it. For some of them, switching to digital mail may seem onerous, while others have many reservations when it comes to electronics. You have to dispel their false notions and show your customers the benefits. So discover how you can convince these customers who are resistant to digital outbound mail.> Read More

Demystifying the General Data Protection Regulation (GDPR)

12 / 4 / 2018 BY

The European Union’s regulation for the protection of personal data (GDPR) may seem daunting for businesses. But the repercussions on companies are not totally negative. On the contrary, this is the ideal time for them to ensure compliance with the new regulation and improve customer relationships, while optimizing the use of data. Here is how companies can adhere to the GDPR in 5 criterias.> Read More