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Today’s consumers use digital technology all the time. Even B2B purchases are tending toward digitization. So to fit into the customer’s digital environment, all processes associated with delivery are also becoming digital. And rightly so! Here are 7 facts on digital purchasing that will convince you to switch to digital POD!> Read More
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The insurance industry is highly dependent on systems to support their core services. Insurers have relied on these systems for years, and for good reason. But today, insurers are well aware that their customers expect more of them in terms of services and communication – legacy systems just can’t keep up. And if they don’t catch up, then an agile new breed of competition will. So here is how they can modernize their legacy systems.> Read More
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Companies rely on tools and technologies in carrying out their business. But system implementation is yet another way in which conventional and born-digital companies differ. Their circumstances are quite different and each needs to take all the parameters into consideration in their digital transformation. Here are some key points that divide the two in terms of tools and systems.> Read More
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In the business world, there is a growing trend toward digital mail. Here is the story of one of our client who wanted to modernize their operations and switch from providing management of paper mail to digital mail. > Read More
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Business communications are in the crosshairs of digital transformation, because customers who are already functioning in a digital world expect to be able to communicate that way. This change is growing to include communications with suppliers and staff. So here’s an overview of the impact of digital transformation on communications for traditional businesses.> Read More
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Businesses are still doing a fair number of mail-outs these days, despite having gone through a digital transformation. So it’s important for businesses to offer a variety of media, both digital and paper. In order for companies to maintain attractive and viable multichannel communications, it is critical that they optimize their paper processes. Here are a few suggestions to optimize your outbound mail processes.> Read More
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With digital transformation, the buyer’s journey is increasingly digital. Buyers can order online or ask to receive their bills digitally. For the sake of consistency, it is important that proof of delivery be digital as well. But what does digital proof of delivery entail? Here is a glimpse of the benefits and considerations that must be made if you want to make the leap to digital POD.> Read More
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Whether it’s to send invoices or to print delivery slips or customer mail, companies continue to print a fair number of documents. That’s why they’re delegating an increasing number of jobs to print service providers. By doing so, they can eliminate the costs of maintaining printers and carrying out all the tasks associated with printing and sending mail. But what about print service providers? Dicover 3 benefits to including ad hoc mail in print jobs!> Read More
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The insurance industry is thriving. So it is critical for insurance companies to maximize their chances of getting paid. Although the accounts receivable process may seem unimportant, insurers stand to gain a lot by improving their AR mechanisms. It’s time to focus on them and nurture the customer experience, especially in this age of digitization.> Read More
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Print Service Providers (PSPs) are no strangers to transformation. With a long history of reinvention and overcoming adversities, they are once again adapting to the new digital reality. Among companies that are growing, a clear majority attributes their growth to securing more clients, more work from current clients or increasing client retention. In other words, what moved them forward is their active pursuit of results, and not general favorable business conditions that otherwise would have helped everyone in theory. This change carries a certain weight since business conditions have been harsh for commercial printers.> Read More
