Author Archives for Antora-Fani Dima

Antora-Fani Dima

Antora-Fani Dima

Research geek. Trying to make sense out of data. Mediterranean food lover. Can’t live without feta.

La transformation digitale de l’industrie de l’impression

7 June, 2018 7:00 am

Les fournisseurs de services d’impression connaissent bien le changement. Leur longue histoire est parsemée de réinvention et d’obstacles à surmonter, et aujourd’hui, ils doivent à nouveau s’adapter à la nouvelle réalité du numérique. Leur réussite repose sur la recherche de nouveaux clients, l’augmentation du travail des clients existants ou sur une hausse de la rétention des clients. Mais ce changement s’accompagne aussi d’un certain fardeau, car les conditions commerciales ont été dures pour les imprimeurs commerciaux. > Read More


The (digital) transformation of the Printing Industry

7 June, 2018 7:00 am

Print Service Providers (PSPs) are no strangers to transformation. With a long history of reinvention and overcoming adversities, they are once again adapting to the new digital reality. Among companies that are growing, a clear majority attributes their growth to securing more clients, more work from current clients or increasing client retention. In other words, what moved them forward is their active pursuit of results, and not general favorable business conditions that otherwise would have helped everyone in theory. This change carries a certain weight since business conditions have been harsh for commercial printers.> Read More


L’importance de la facture comme document transactionnel

8 March, 2018 8:30 am

Les documents transactionnels figurent parmi les documents les plus importants d’une entreprise, car ils alimentent les affaires. Pour mieux les exploiter, il est important de bien les connaître. Voyons comment nous pouvons évaluer les défis et tirer le maximum de l’un des documents transactionnels les plus importants : la facture.> Read More


Invoices, one of your most important transactional documents

8 March, 2018 8:30 am

Transactional documents are a company’s most important because they drive business. The important thing then becomes better understanding these documents to be able to get the most out of them. Let's focus on the most important transactional document: the invoice, its goals and challenges.> Read More


Customer Experience & Digital Transformation lead to Organizational Transformation

14 December, 2017 8:05 am

In order to deliver a great customer experience organizations have to digitally transform themselves. What we don’t often talk about is how all this leads to changes within an organization. Changes can include new technology being introduced, new ways of working, or changes in how an organization is structured. Let’s think about why the structure of an organization is necessary to change in order to drive and sustain superior customer experiences.> Read More


Digital transformation, the real challenge for today’s businesses

7 September, 2017 9:53 am

Digital transformation is the subject on everyone’s minds these days. According to PWC, 66% of business today say they have a long term digital strategy. From an organizational point of view, digital transformation is about better serving the increasingly digital demands of customers. But incorporating digital technology into internal business processes is just part of the story. > Read More


Transformation digitale des entreprises : le vrai défi aujourd’hui

7 September, 2017 9:53 am

La transformation digitale est un sujet qui préoccupe bien des entreprises aujourd'hui. Selon PWC, 66 % des entreprises disent avoir une stratégie digitale à long terme. D’un point de vue organisationnel, la transformation digitale des entreprises vise à mieux répondre à la demande croissante de formats numériques de leur clientèle. Toutefois, l’intégration de la technologie numérique dans les processus fonctionnels internes n’est qu’une partie du scénario.> Read More


When speed matters

18 May, 2017 3:30 pm

Today, the speed of print and digital communications production can be a differentiating factor for service providers and corporate communications stakeholders. For example, when you have a large number of documents to print, you need to be fast. You’re expecting your printing facility to be reliable and efficient. But what happens if you reach full capacity and can’t deliver the expected performance? Is it necessary to invest in new equipment or is there a way to extend its capacity?> Read More


Quand la vitesse de production compte

17 May, 2017 7:06 pm

Aujourd'hui, la vitesse de production des communications imprimées et numériques représente parfois un facteur de distinction parmi les fournisseurs de services et les intervenants en communications d'entreprise. Mais que faire si vous arrivez au maximum de sa capacité et ne pouvez pas obtenir les performances attendues? Faut-il alors investir dans de nouveaux équipements? Ou existe-il un moyen d'accroître la capacité existante?> Read More


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