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In the business world, there is a growing trend toward digital mail. Here is the story of one of our client who wanted to modernize their operations and switch from providing management of paper mail to digital mail. > Read More
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Business communications are in the crosshairs of digital transformation, because customers who are already functioning in a digital world expect to be able to communicate that way. This change is growing to include communications with suppliers and staff. So here’s an overview of the impact of digital transformation on communications for traditional businesses.> Read More
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Businesses are still doing a fair number of mail-outs these days, despite having gone through a digital transformation. So it’s important for businesses to offer a variety of media, both digital and paper. In order for companies to maintain attractive and viable multichannel communications, it is critical that they optimize their paper processes. Here are a few suggestions to optimize your outbound mail processes.> Read More
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With digital transformation, the buyer’s journey is increasingly digital. Buyers can order online or ask to receive their bills digitally. For the sake of consistency, it is important that proof of delivery be digital as well. But what does digital proof of delivery entail? Here is a glimpse of the benefits and considerations that must be made if you want to make the leap to digital POD.> Read More
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Whether it’s to send invoices or to print delivery slips or customer mail, companies continue to print a fair number of documents. That’s why they’re delegating an increasing number of jobs to print service providers. By doing so, they can eliminate the costs of maintaining printers and carrying out all the tasks associated with printing and sending mail. But what about print service providers? Dicover 3 benefits to including ad hoc mail in print jobs!> Read More
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The insurance industry is thriving. So it is critical for insurance companies to maximize their chances of getting paid. Although the accounts receivable process may seem unimportant, insurers stand to gain a lot by improving their AR mechanisms. It’s time to focus on them and nurture the customer experience, especially in this age of digitization.> Read More
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Print Service Providers (PSPs) are no strangers to transformation. With a long history of reinvention and overcoming adversities, they are once again adapting to the new digital reality. Among companies that are growing, a clear majority attributes their growth to securing more clients, more work from current clients or increasing client retention. In other words, what moved them forward is their active pursuit of results, and not general favorable business conditions that otherwise would have helped everyone in theory. This change carries a certain weight since business conditions have been harsh for commercial printers.> Read More
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What’s the best strategy for communicating with customers these days? That is the big question many companies are facing, regardless of their industry. Business communications in recent years have been conducted through multiple channels. Some people defend the rise of digital while others decry the death of paper. But why favour one over the other? Several studies show that the smartest choice is a balance between the two. Paper and digital communications are meant to coexist. Read on for the proof.> Read More
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Traditional businesses are facing a different set of circumstances than businesses born in the digital era. Knowing those differences can be a powerful lever in carrying out your business. They each have specific needs and unique capabilities. By considering the differences, you can build a more qualitative, and thus more effective, business relationship!> Read More
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The business-to-business (B2B) sector continues to grow and is becoming more digital, mainly due to e-commerce and online sales. If businesses want to remain competitive, it’s time they put the proper tools in place to manage the resulting administrative burden. It’s time they digitize and optimize their processes for purchases, but also for product delivery. > Read More
