Every new year brings an opportunity to revisit what was done (or not) in the past, re-assess and come up with new resolutions. 2019 will be no exception. And although there are plenty of new exciting technology trends out there (AI, blockchain, Robotic Process Automation etc.), we believe 2019 should be a year of reflection, of revisiting concepts we already know – but don’t quite get – and redefining them. > Read More
Establishing performance indicators for your order-to-cash cycle is a very beneficial step in optimizing your accounts receivable. This will allow you to get a better picture of your performance and what to improve. By doing so, you’ll be able to make decisions that are more in line with your company’s reality. Here are 5 key indicators for accounts receivable that can clarify how to optimize your sales cycle.> Read More
Having sufficient cash flow is a major concern for just about any company. Reducing the time it takes for your customers to pay is crucial in improving your cash flow, but it’s not easy to do—especially knowing that 4 invoices out of 10 will not get paid on time. Discover some things other than decreasing payment time that can be done to optimize your cash flow. > Read More
The year 2018 was certainly marked by the strides made in digital transformation across many industries. The concept has attracted attention on our blog as well, yet the printing industry remains a big concern for businesses! As proof, discover this list of the 5 most viewed articles by our readers.> Read More
One of our clients, a sporting equipment company, was in the process of examining its systems and processes. This impressive company had been growing rapidly. It was producing more than 65,000 invoices a month, and up to 3,000 were being disputed on a monthly basis. The accounts receivable staff was large, but they couldn’t handle all the work manually and meet the deadlines. See how the company automated its processes and digitized their accounts receivable. > Read More
2019 is just around the corner and predictions and trends are in full swing. While digital transformation has marked these last few years for businesses, the digital transition is going to continue and find its cruising speed. Although all of these promising technologies will definitely make great strides, some traditional technologies won’t necessarily disappear, like direct mail, for example. > Read More
400 billion invoices are produced each year, whether in paper or electronic format. That makes these transactional documents one of the best vehicles for a company’s brand, but also for providing a good customer experience. Nonetheless, 90% of invoices around the world are still handled manually. Here are 7 facts about accounts receivable and invoices that show the value of optimizing your accounts receivable.> Read More
Nearly half of B2B buyers are millennials. That’s why it makes sense for businesses to adapt their processes and communication methods to this particular target. But how do you meet the needs of millennials? How do you communicate with them? We’ll help you figure it out!> Read More
The B2B e-commerce market should reach $1.2 trillion by 2021 in the United States. It even appears set to surpass the B2C market by the year 2025. This is a trend companies must consider, especially in the logistics and shipping industry. But how will it impact their processes and business? How can they integrate the differences into their work methods? Here are a few of the key differences between B2B and B2C customers, and a few ideas on how to take them into account!> Read More
Automation is one of the big changes brought about by digital transformation. Yet not everything can be automated . . . Remember that ultimately companies do business with customers, who are human beings with specific needs and expectations that technology cannot always fulfil. Let’s take a look at where human tech support is recommended and why it’s so important in today’s world.> Read More
