Direct mail remains a very popular communication channel for businesses, particularly when it comes to invoicing. Yet many companies have announced they are moving away from direct mail and opting for digital communications. But is that indeed the case? To help you form your own opinion, here are a few facts and stats about direct mail.> Read More
Invoicing is a company’s most commonly used process. Although it serves the purpose of getting paid, it also provides a chance to engage your customer and improve their experience. Here are some tips to keep in mind when sending an invoice.> Read More
Netherlands-based “Service Bureau Jansen” (SBJ) is a great example of digital transformation. The company was founded over 60 years ago and was a pioneer in postal and logistics services. Discover how the company was able to adapt to the new digital environment and now offers marketing services, loyalty programs and cashback promotions.> Read More
Companies clearly know these days that digital transformation affects their entire organization, including their communications and culture. To change your company culture, start with your employees. That means making some technical adjustments but, most importantly, this is a team effort that is not to be taken lightly.> Read More
The distribution industry is a prosperous sector that is growing in leaps and bounds. But distributors need powerful tools to manage their accounts receivable and invoicins processs. Here is the example of one of our customers, a wholesale food distributor that specializes in delivering baked goods. The company was making numerous deliveries daily but all of its invoices were still being printed and scanned manually.> Read More
Today’s consumers use digital technology all the time. Even B2B purchases are tending toward digitization. So to fit into the customer’s digital environment, all processes associated with delivery are also becoming digital. And rightly so! Here are 7 facts on digital purchasing that will convince you to switch to digital POD!> Read More
The insurance industry is highly dependent on systems to support their core services. Insurers have relied on these systems for years, and for good reason. But today, insurers are well aware that their customers expect more of them in terms of services and communication – legacy systems just can’t keep up. And if they don’t catch up, then an agile new breed of competition will. So here is how they can modernize their legacy systems.> Read More
Companies rely on tools and technologies in carrying out their business. But system implementation is yet another way in which conventional and born-digital companies differ. Their circumstances are quite different and each needs to take all the parameters into consideration in their digital transformation. Here are some key points that divide the two in terms of tools and systems.> Read More
In the business world, there is a growing trend toward digital mail. Here is the story of one of our client who wanted to modernize their operations and switch from providing management of paper mail to digital mail. > Read More
Business communications are in the crosshairs of digital transformation, because customers who are already functioning in a digital world expect to be able to communicate that way. This change is growing to include communications with suppliers and staff. So here’s an overview of the impact of digital transformation on communications for traditional businesses.> Read More
